Is Savannahs Legit ? Savannahs is an online store selling luxury shoes, founded by Savannah Blom in Sweden. It’s been around for over 10 years, offering high-end shoes from top designers. But, there are some things to consider before shopping there.
Payment Problems with Credit Cards
Some customers have had trouble paying with credit cards on Savannahs. Their orders got canceled because of security checks, even though they’ve used those cards for international purchases before. Savannahs suggested using PayPal instead, but this caused delays in refunds and was inconvenient for customers.
Different Customer Experiences
People’s experiences with Savannahs vary. While some customers have had good experiences, others have faced issues with payments and orders. This makes some people doubt how reliable Savannahs is.
Scamadviser Review
According to Scamadviser, Savannahs has an average to good trust score. This means it’s likely a safe and legit website for shoppers. The score is based on various factors like where the website is from and what other people say about it.
Trustpilot Reviews
On Trustpilot, Savannahs has an average rating of 4 stars based on 21 reviews. Some customers praise the fast shipping and quality products, but others complain about defective items and poor customer service.
Conclusion
Overall, it seems to be a legit online store for luxury shoes, but it has mixed reviews. While it’s been around for a while and gets a decent trust score from Scamadviser, some customers have had issues with payments and service. It’s a good idea to think carefully and look at reviews before deciding to buy from Savannahs.
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Savannahs Online Store FAQ
What payment methods does they accept?
They accepts all major payment methods through their secure payment provider. Payment is taken right away when you place your order.
What is their’ return and exchange policy?
They have a return and exchange policy that you’ll agree to when you place your order. Make sure to check the latest policy on their website.
How can I contact them if I have an issue with my order?
If you have any issues with your order, you can email them at info@savannahs.com. If your goods are damaged, report it within seven days of delivery.
What happens if they can’t fulfill my order?
If they can’t fulfill your order, they will refund you in full. They also have the option to repair or replace faulty goods before giving a refund.
How does they handle customer data and privacy?
They takes your privacy seriously. Your personal data is kept on a secure server and is never shared with third parties without your permission.
Are there any restrictions on using promotional codes or store credits?
Yes, promotional codes and store credits have specific rules. They are usually valid for three months, can only be used on full-price items, and can’t be combined with other promotions.
What should I do if I recently placed an order with incorrect contact information?
If you made a mistake with your contact information, email info@savannahs.com immediately. Remember, you can’t change the info once your order has been dispatched.