A Quick Overview
Is Diamond K Brass Legit ? Diamond K Brass is a popular choice for many reloaders and shooters because they offer a variety of brass at competitive prices. But as with any business, you might wonder if they’re legit and if their products are good quality. Let’s break it down and see what people are saying about Diamond K Brass.
The Good Stuff: Positive Reviews and Happy Customers
Diamond K Brass has a lot of satisfied customers who’ve left glowing reviews. People appreciate their customer service, describing the representatives as friendly, helpful, and quick to fix any problems. Shipping is fast, with some customers receiving their orders just a few days after placing them. As for the quality of the brass, most customers say it arrives well-packaged and in good condition, which is a good sign.
The Not-So-Good: Negative Reviews and Complaints
On the other hand, some customers have had less favorable experiences with Diamond K Brass. A few reported receiving defective or lower-quality brass, with issues like berdan primers (which are a headache to reload) and incorrect calibers. The processing fee has also faced criticism—it can seem a bit steep. Regarding customer service, while many had positive interactions, others mentioned that their emails or messages went unanswered, which can be quite frustrating.
So, Is Diamond K Brass Legit?
Overall, Diamond K Brass has a mixed reputation. They’ve got happy customers who love their service and quick shipping, but there’s also a fair share of complaints about brass quality and customer service. If you’re considering buying from them, it’s best to do your research. Read reviews from different sources and ensure you understand their policies before placing an order. If something feels off, don’t hesitate to reach out to them with questions. It’s always better to be safe than sorry.
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FAQs About Diamond K Brass
What Payment Methods Does Diamond K Brass Accept?
This site accepts Visa, Mastercard, American Express, Discover, and PayPal. They don’t accept personal checks or cashier’s checks.
What’s Diamond K Brass’s Return Policy?
It has a 100% satisfaction guarantee. If you’re not happy with your order, they’ll give you a full refund for the items you purchased. However, you have to pay for shipping and handling to send things back. If you return items after 30 days, there might be a 15% restocking fee.
How Quickly Does Diamond K Brass Process and Ship Orders?
They usually ship orders within 48 hours, sometimes even sooner. If your order is a specialty one, like if it needs specific head-stamps or primer sorting, it could take an extra 2 to 3 days.
What’s Diamond K Brass’s Quality Guarantee for Brass Products?
They mostly get their brass from indoor shooting ranges, and they guarantee its quality. While they can’t promise every single round is “once-fired,” they will replace any defective rounds for free.
What’s their Policy on Mistaken Orders and Returns?
If you need to return something, you have to cover the shipping and handling costs to send it back. Diamond K Brass might not accept returns after 30 days, and if they do, they could charge a 15% restocking fee.
Does they Ship Internationally?
No, Diamond K Brass only ships within the United States. They use USPS flat-rate boxes for shipping, and the cost is calculated when you check out.
What’s Warranty Policy for Shell Casings?
They guarantees that the shell casings you buy will be the correct caliber. If there’s a problem with your order, they offer replacements or refunds for nonconforming casings.