Is Charlie’s Custom Clones legit ? Based on recent search results, Charlie’s Custom Clones appears to be a legitimate and reputable retailer of firearms parts and accessories.
Positive Customer Reviews
Multiple online forums and review sites, such as M4Carbine.net and AR15.com, feature positive reviews from customers who have had good experiences ordering from Charlie’s Custom Clones.
Established Business
The company has been in business since 2017 and operates an online store at CharliescustomClones.com, which indicates legitimacy.
Transparency
Charlie’s Custom Clones provides detailed information about their history, product offerings, and policies on their website, showing transparency.
Good Customer Service
Customers report that Charlie’s has been helpful in accommodating custom requests and resolving issues, demonstrating good customer service.
Industry Standard Challenges
While there have been some complaints about delays in shipping or items being out of stock, these issues are common in the firearms industry and do not necessarily indicate illegitimacy.
Regulatory Compliance
The company is registered with the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) and has a Cage Code for military contracts, further validating their legitimacy.
Frequently Asked Questions
What is Charlie’s Custom Clones?
Charlie’s Custom Clones is a firearms manufacturer and dealer specializing in high-quality parts and accessories for the AR platform, including upper receivers, stocks, sights, and more. They focus on producing “military correct” and “clone” builds based on U.S. government service rifles.
Does Charlie’s Custom Clones Manufacture Their Own Firearms?
No, Charlie’s Custom Clones does not currently manufacture their own complete firearms. They work with top brands like Colt, Knight’s Armament, and Daniel Defense to offer a wide range of parts and components.
How Can I Contact Charlie’s Custom Clones?
Charlie’s Custom Clones can be contacted by phone at 703-953-2882, by email at sales@charliescustomclones.com, or through the chat feature on their website. Their mailing address is 9893 Georgetown Pike, Great Falls, VA 22066.
Does Charlie’s Custom Clones Offer Free Shipping?
Yes, Charlie’s Custom Clones offers free shipping on most orders over $150, excluding firearms and ammunition due to additional handling requirements.
Can it Ship Internationally?
Yes, it can ship certain items internationally, but customers should review the company’s policies and restrictions on international shipping.
Summary
The available evidence suggests that this is a legitimate and reputable firearms parts and accessories retailer with generally positive reviews from customers. While there may be occasional issues, the company appears to make efforts to address customer concerns and maintain a good reputation in the industry.
Citations
Based on recent search results, there are mixed reviews about the legitimacy and customer service of this site.
Positive Reviews
- Satisfied Customers: Multiple customers on AR15.com forums report having positive experiences ordering from Charlie’s Custom Clones and recommend the company .
- Decent Shipping Experience: One customer on Reddit had a positive experience with shipping, although it took close to 2 weeks .
Negative Reviews
- Poor Customer Service: Some customers on AR15.com forums report very poor customer service from this website, with one stating they have “the worst customer service across any industry” .
- Refund Issues: A customer on Reddit had to threaten a chargeback to get a refund after waiting 3 months for an out-of-stock item .
- Stock Misrepresentation: Another Reddit user advises to “stay away at all costs” due to reports of Charlie’s Custom Clones selling items as in-stock that they don’t actually have .
- Overpricing and Delays: The company has a reputation for overpricing and long shipping delays according to multiple Reddit comments .
Summary
While some customers have had good experiences with this site, there are enough negative reviews to raise concerns about the company’s legitimacy, customer service, and business practices. Customers should be cautious when ordering from them.
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