Whiskey Caviar is widely regarded as a legitimate online retailer for spirits, with most customers reporting positive experiences related to product authenticity, fast shipping, and attentive customer service.
Customer Feedback and Reputation
- The majority of user reviews describe Whiskey Caviar as reliable, noting well-packaged deliveries that arrived promptly and accurately.
- Customers frequently highlight personalized service, responsive communication, and added-value touches like bottle engraving.
- The retailer maintains an active presence on platforms like Instagram, building trust through transparency and direct engagement.
- Most negative feedback is related to price discrepancies or shipping mistakes, but these issues are typically resolved quickly with strong customer support.
Independent Verification
- Whiskey Caviar’s reviews are independently managed by Trustpilot, a platform not influenced by incentives from sellers, ensuring authenticity of feedback.
- On Reddit and other forums, buyers cite successful repeat orders, professional interactions—even direct follow-ups from company leadership.
- The company’s website and external review pages provide consistent testimonials about its legitimacy and quality service.
Final Assessment
Whiskey Caviar is considered a legitimate option for online spirit purchases, particularly for hard-to-find bottles and specialty items. While as with any online retailer, caution and research are recommended, the overwhelming majority of customer experiences indicate a trustworthy business with reliable delivery and authentic products.
For more info visit their official website.
Whiskey Caviar FAQ
What is Whiskey Caviar?
Whiskey Caviar is an online liquor retailer specializing in rare whiskeys, wines, and spirits, offering home delivery and personalized options like bottle engraving.
Is Whiskey Caviar legit?
Yes, Whiskey Caviar is generally considered legitimate, with most customers reporting prompt shipping, authentic products, and responsive support, though every buyer should research and read current reviews before purchasing.
What payment methods are accepted?
Credit cards, Shop Pay Installments (buy now, pay later), and other secure digital payment providers are accepted, processed in compliance with PCI-DSS security standards.
How old do I need to be to order?
Customers must be at least 21 years old to purchase and receive deliveries from Whiskey Caviar.
How fast is shipping?
Standard processing is 1–7 business days depending on demand, with expedited processing (24 hours) available for a $40 fee. Delivery times vary based on shipping method and destination.
What is the return and refund policy?
All sales are final; returns or refunds are not offered except for exceptional cases (such as damaged or incorrect items), which are subject to a 25% restocking fee and other criteria. Store credit or replacement may be provided for qualifying issues.
Can I exchange my order?
Exchanges or store credit are only offered for damaged products (with shipping protection) or order mistakes (wrong item shipped).
How do I track my order?
Tracking information is provided upon shipment and can also be accessed by contacting Whiskey Caviar’s customer service team.
What do I do if my order arrives damaged?
Contact customer support immediately. If Navidium shipping protection was purchased, you may be eligible for a replacement or store credit.
How do I cancel my order?
Orders may be canceled if not yet packaged or shipped; a 10% restocking fee is applied to approved cancellations. Custom engraved orders cannot be canceled.
Are there alternatives to Whiskey Caviar?
Other reputable online liquor stores include Wooden Cork, Total Wine & More, Liquor Star, PB Express Liquor, and Liquor Bar Delivery.
How do I contact Whiskey Caviar customer service?
Support is available via email at contact@whiskeycaviar.com or through website contact forms and social media messaging.
What are the shipping costs and promotions?
Free delivery is available on orders over $349, and promotional codes may apply; always check current offers before finalizing a purchase.
Is my payment secure?
Yes, payments are encrypted and processed securely by trusted platforms, ensuring user privacy and security.
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