KiaStuff.com is an online store that sells genuine Kia accessories and parts. As an authorized Kia retailer, they aim to provide high-quality products and reliable service. However, some customers have had mixed feelings about the site, especially regarding product quality and customer service.
What Products Does KiaStuff.com Offer?
KiaStuff.com has a range of Kia accessories and parts, like floor mats, mud guards, and spare tire kits. They claim to sell authentic OEM (Original Equipment Manufacturer) items, which should be a perfect fit for Kia vehicles.
What Do Customers Say About KiaStuff.com?
Reviews for KiaStuff.com are a mixed bag. Some customers have had positive experiences, while others have faced issues. For example, one customer on Kia Forums reported receiving the wrong part for their Kia Sorento plug-in hybrid and encountered difficulties with customer service, including a restocking fee they were charged[1].
It’s important to keep in mind that individual experiences can vary, and not all reviews may reflect the general customer experience.
What About Shipping and Returns?
KiaStuff.com offers free shipping on all orders. They also have a return policy where customers can return items within 30 days of delivery for a full refund, though shipping costs are not refundable.
Conclusion: Is KiaStuff.com Reliable?
KiaStuff.com seems to be a legitimate source for genuine Kia accessories and parts, but there are some concerns based on customer experiences. To make an informed decision, it’s a good idea to research the company, read various reviews, and consider your needs before buying.
If you face any issues with your order, contacting KiaStuff.com’s customer support might help resolve any problems and give you a better understanding of their customer service.
For more details visit their website. And also if you wanna read more reviews checkout our website.
Frequently Asked Questions about KiaStuff.com
1. What is KiaStuff.com?
It is an online store that sells genuine Kia accessories and parts, including OEM products for various Kia vehicles.
2. How do I navigate the website?
The site is user-friendly. Use the “Select Your Vehicle” page to find accessories that fit your model. You can easily browse through compatible parts from there.
3. Where does it ship to?
They ship to the United States, Puerto Rico, and Canada.
4. When will my order ship?
Orders usually ship within 1-2 business days if items are in stock. If items need to come from a warehouse, it might take a bit longer.
5. What should I do if my item arrives damaged?
If your item arrives damaged, email KiaStuff.com with photos of the damaged product and packaging, along with your name and order number, to speed up the replacement process.
6. What if the item doesn’t fit my car?
If the item doesn’t fit, send KiaStuff.com photos of the Manufacturer Part Number and the last eight digits of your Vehicle Identification Number (VIN) for help.
7. How can I return an item?
To return an item, contact KiaStuff.com within 15 days of delivery. Provide your name, phone number, order number, and reason for the return. Make sure items are in new condition and in their original packaging.
8. Why do I see a charge from Garvey Kia Volkswagen on my credit card?
KiaStuff.com partners with Garvey Volkswagen and Garvey Kia in Queensbury, NY, so charges might show up under their name on your credit card statement.
9. Why doesn’t the product image match the actual item?
Product images are often stock photos provided by manufacturers and might not exactly match the item. For specific details, contact customer service.
10. What are the shipping costs?
Shipping costs vary based on product size and weight. Some items may have a fixed shipping rate, and free shipping is available for orders over a certain amount. Check the ‘Shipping & Returns’ section for details.