Is Shoenet.com Legit ? Based on the search results, it seems that Shoenet.com is a legitimate online wholesale shoe retailer, but there are mixed reviews from customers.
Positive Signs
Good Customer Reviews: Many customers have shared positive experiences on Trustpilot, mentioning the good quality of products, fast shipping, and helpful customer service. Some buyers have even returned for more purchases, indicating their satisfaction with the company.
Trustworthy Indicators: According to ScamAdviser.com, Shoenet.com has a “fair” trust score of 77%. This score suggests it’s likely a legitimate business. The website also has a valid SSL certificate, which helps protect your information, and it has been around for several years, both of which are positive signs.
Detailed Website: Shoenet.com’s own website provides lots of information about their wholesale shoe offerings, including branded, designer, and discount footwear. They claim to serve major fashion markets in the U.S. and internationally, indicating a large and established operation.
Negative Signs
Customer Complaints: Despite the positive reviews, there are some concerning complaints. Some customers have reported receiving the wrong or damaged items, and experiencing difficulties in getting refunds or resolving issues with the company. There are also mentions of disconnected phone lines and unresponsive customer service.
Potential Red Flags: ScamAdviser.com notes that Shoenet.com offers “generic helpdesk services,” which might be a tactic used by scammers. Additionally, the site’s relatively low Tranco ranking is flagged as a potential red flag.
Conclusion
Shoenet.com appears to be a legitimate business, but there are some issues with customer service and order fulfillment. It’s wise to be cautious when ordering from the site. Consider using a credit card with strong fraud protection to protect yourself against potential risks. Before making a purchase, it’s a good idea to thoroughly research the company and read customer reviews.
For more details visit Shoenet.com . And also if you wanna read more reviews checkout our website.
Frequently Asked Questions (FAQs) about Shoenet.com
General Information
Q: What is Shoenet.com?
A: Shoenet.com is an online wholesale shoe retailer offering a wide range of branded, designer, and discount footwear.
Q: Where is Shoenet.com based?
A: The company is based in the United States but serves major fashion markets across the country and internationally.
Q: How long has Shoenet.com been in operation?
A: While the exact date of establishment is not publicly available, ScamAdviser.com indicates that Shoenet.com has been operating for several years.
Product Information
Q: What types of shoes does it offer?
A: Shoenet.com provides a variety of shoes, including branded, designer, and discount footwear. They cater to different fashion markets and have a wide range of products.
Q: Are the shoes authentic?
A: Shoenet.com claims to offer authentic branded and designer shoes. However, some customer reviews mention receiving fake or low-quality items. It’s wise to research the company thoroughly and read reviews before making a purchase.
Q: Do its products come with a warranty?
A: The company does not explicitly mention a warranty on their website but does offer a return and exchange policy.
Ordering and Shipping
Q: How do I place an order on this website?
A: You can place an order by browsing their website, selecting the desired products, and following the checkout process.
Q: What are the shipping options available?
A: It offers various shipping options, including standard, expedited, and international shipping. Specific options and rates are available on their website.
Q: How long does shipping take?
A: Shipping times vary depending on the option chosen. Standard shipping typically takes 3-7 business days, while expedited shipping can take 1-3 business days.
Payment and Returns
Q: What payment methods does Shoenet.com accept?
A: The company accepts various payment methods, including credit cards, PayPal, and other online payment options.
Q: Can I return or exchange an item?
A: Yes, it has a return and exchange policy. However, some customers have reported difficulties in getting refunds or resolving issues.
Q: How do I initiate a return or exchange?
A: To initiate a return or exchange, contact it’s customer service team and follow their procedures.
Customer Service
Q: How do I contact it’s customer service?
A: You can reach Shoenet.com’s customer service team through their website, email, phone, or social media channels.
Q: Is it’s customer service responsive?
A: Some reviews mention responsive customer service, while others report difficulties in getting a response or resolving issues.
Q: Are there any additional fees for customer service?
A: The company does not mention any additional fees for customer service, but some customers have reported being charged for generic helpdesk services.
Trust and Safety
Q: Is it a legitimate business?
A: Based on reviews and ratings from Trustpilot and ScamAdviser.com, Shoenet.com appears to be a legitimate business with mixed customer reviews.
Q: Is it’s website secure?
A: Yes, Shoenet.com’s website has a valid SSL certificate, ensuring secure transactions and protecting customer data.
Q: Are there any known scams or issues with this website?
A: Some customer reviews mention receiving the wrong or damaged items and difficulties in getting refunds or resolving issues. It’s advisable to research the company thoroughly and read reviews before making a purchase.
Additional Tips
Q: How can I ensure a safe and successful purchase from this site?
A: Here are some tips to ensure a safe and successful purchase:
- Research the company thoroughly and read reviews.
- Use a credit card with strong fraud protection.
- Keep records of your order and communication with the company.
- Be cautious of generic helpdesk services and ensure you are speaking with a representative from Shoenet.com.
By following these tips and being aware of the mixed reviews and potential issues, you can make an informed decision about purchasing from Shoenet.com.